Technology

Call Centre Helper holds this annual award which recognizes the top global contact center technologies available.  Customer votes determine the winners.  Eureka Xchange was recognized for its co-creation and collaboration advantages. CallMiner’s online community (EngagementOptimization.com) is where one can access...

There may be many expert recommendations calling for businesses to move their contact centers to the cloud.  While they may be stressing the advantages it cloud offers, customers still have a lot of questions about whether it is truly the right transition for them to make. There may be some reasons why cloud is not...

As shopping habits constantly change, more and more product makers are looking to third party services to gain new customers and increase customer retention. These services often come in the form of specialized apps which businesses can use as a marketing and customer growth platform. One of the most popular...

Graphic designing is undoubtedly a great career. There are various good reasons why it is popular and why you should also do it. Graphic designers are hugely in demand across a wide range of industries. As a graphic designer you will be asked to create an attention-grabbing billboards or film posters and clothing...