Thermoreal Lets You Feel Heat, Cold, And Pain In Virtual Reality

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Virtual reality takes your eyes and ears into another world.  However, it isn’t quite immersive.  So, by making you feel sensations such as pain, cold, and heat Tegway wishes to take you one step closer in the immersion.

The business launched its ThermoReal technology at the HTC Vive X accelerator occasion last week at San Francisco.  ThermoReal developed a thermoelectric device that translate that feeling as you hold touch controllers in VR and could produce heat and cold upon need.  It is a new sort of human-machine port.

Tegway produced a semiconductor device that heats up on one side when you input power into it.  Once you put electricity into it the other side becomes cold.  This type of technology is already utilized in wine refrigeratorsthat make cold without vibrations because there are no moving parts (that is what you want to preserve the wine better).

The apparatus can become hotter based on the degree of the electric current.  I put on a VR headset and held the ThermoReal controller.  As something flaming touched, I felt heat.  And when something cold touched, I felt the coldness.   It was an electrifying experience.

It may be a while before this can be constructed into a VR device.  But it is an interesting milestone on the road to full immersion.  Applications which use the technology could draw you through over visuals and sound to an experience.

I’ve tried several different thermal haptic devices throughout the course of my VR reporting, but nothing that actually impressed me.  Normally the effects are hard to notice because they do not feel particularly cold or hot, and they take to activate that it’s difficult to market the illusion which the effect has been caused by something happening in the digital universe.

I got to try the ThermoReal thermoelectric skin at the demo day in San Francisco another week and it has led me to become a believer in the value of thermal haptics for the first time.

Tegway has filed several patent applications in the areas of fabricating flexible thermoelectric device technologies, hardware design and software, and software algorithms for thermal realism.

Top 10 Contact Center Technologies Award for 2017 includes CallMiner’s Eureka Xchange

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Call Centre Helper holds this annual award which recognizes the top global contact center technologies available.  Customer votes determine the winners.  Eureka Xchange was recognized for its co-creation and collaboration advantages.

CallMiner’s online community (EngagementOptimization.com) is where one can access Eureka Xchange.  This provides users access to download analytics categories, search queries for auto tagging customer interaction for behaviors, characteristics or events.  The CallMiner Eureka user community is enabled to benefit from a category that can help improve productivity without the complexity, need or cost of developing the category on their own.  The categories can be modified to suit customer needs or used immediately for rapid business insight.

Votes by customers actually using the technology make for one of the most impartial contact center technology awards around.  The votes, which include detailed comments, clearly show what people love about CallMiner.  They mention its great API, superb training videos, and customers’ ability to vote on new ideas.

Contact Center Technologies

One customer who voted for Eureka Xchange likes that the platform is tailored to help meet customer needs, specifically in calls which may need to be monitored and tracked for reporting and tracking purposes. A customer liked that CallMiner is open to suggestions, feedback, and adding more content.

Customer passion for the CallMiner product helped CallMiner secure a spot on the list of top 10 call center technologies for 2017.  CallMiner’s suite of Eureka speech analytics products (including Xchange) was rooted in CallMiner’s philosophy that superb engagement optimization solutions must start with a user friendly platform, highly customizable intuitive design, and promote low TCO user independence.

About Gregg Troyanowski

Gregg Troyanowski is president of Promero, Inc.  Founded in 2001, Promero is a leading customer care -call center software expert.  Promero provides valuable insight to customers when selecting a call center technology platform. Promero supports companies of any size or industry and addresses strategic, operational and technological issues always with the focus of providing a solution that is right for the client’s business.  Promero is an authorized managed service hosting provider and reseller of the world’s best in class solutions including Oracle, Aspect, Interactive Intelligence Vocalcom, Five9, CallMiner Speech Analytics, Salesforce, Pipkins, and Riverstar.  Promero’s client list includes companies on Fortune’s Most Admired Companies list.  If your business is considering an application enhancement, replacement or in need of technical support, please contact Promero for a free, no obligation consultation. www.promero.com

Cloud Contact Center Facts

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There may be many expert recommendations calling for businesses to move their contact centers to the cloud.  While they may be stressing the advantages it cloud offers, customers still have a lot of questions about whether it is truly the right transition for them to make.

There may be some reasons why cloud is not the way for some businesses to go.  Cloud is, however, becoming the way as a majority of businesses cannot ignore the benefits.

If moving from a contact center to cloud is something you have been thinking about, you may be asking yourself these questions:

  1. Is a cloud contact center what is right for my business? Perhaps there are reasons to stay on premise such as regulations or data sovereignty, but it’s hard to disregard the numerous cloud benefits including the initial budget savings.Cloud Contact Center
  2. How much scalability is needed with my contact center? Most businesses need the ability to scale.  The ability to add and remove seats is a huge advantage offered via cloud, as is the ability to work remotely and helping during disaster situations when a business may be down.
  3. Does my contact center need email, social media monitoring or webchat? Enabling customers to choose the communication methods means good customer service experiences.
  4. Is cloud or on premise solution more reliable? Many are realizing the many risk advantages cloud has over on premise.  With cloud, there is a large IT team on hand 24/7 to constantly resolve issues for the business and update software and hardware.  With on premise, you have to rely on your own IT staff or a service vendor to come to you to fix the problem.

As you can see, the benefits of a cloud solution are many.  Begin to consolidate and streamline your business communications for cost effectiveness and maximum efficiency.

About Gregg Troyanowski

Gregg Troyanowski is president of Promero, Inc.  Founded in 2001, Promero is a leading customer care -call center software expert.  Promero provides valuable insight to customers when selecting a call center technology platform. Promero supports companies of any size or industry and addresses strategic, operational and technological issues always with the focus of providing a solution that is right for the client’s business.  Promero is an authorized managed service hosting provider and reseller of the world’s best in class solutions including Oracle, Aspect, Interactive Intelligence Vocalcom, Five9, CallMiner Speech Analytics, Salesforce, Pipkins, and Riverstar.  Promero’s client list includes companies on Fortune’s Most Admired Companies list.  If your business is considering an application enhancement, replacement or in need of technical support, please contact Promero for a free, no obligation consultation. www.promero.com

Why More and More Services Are Turning to Third Party Apps

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As shopping habits constantly change, more and more product makers are looking to third party services to gain new customers and increase customer retention. These services often come in the form of specialized apps which businesses can use as a marketing and customer growth platform.

One of the most popular third-party service apps is Groupon. Originally started as a once-a-day savings website, more and more established businesses realize the powerful platform it provides for them.

The perfect example is the Groupon Coupons page for Hotels.com. Worldwide travel and accommodation is a big market and one with many competitors. It is also a business where consumers want to save money and one which many customers base their entire decision on the price.

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The biggest challenge for travel websites around the world  is getting new and existing customers to their site. While a travel agency site may offer customers the best deal, if customers don’t know about the brand or the product, they won’t find out about the deal.

By utilizing third party service apps, services like Hotels.com can extend their reach to millions of potential new customers with the very item the customer wants – a discounted product. Not only this, the discount is being provided on a service they were about to look for.

This is a powerful tool for consumers. However, it is also a tool which has the capability of altering consumer behavior on a global scale with just their presence and availability.

Where a traditional customer would have once searched for ‘Hotels in xx area,’ they are now searching in the reverse order. Instead of finding a hotel with a good package deal, they searched for the package deal and was then lead to the hotel after the fact.

This shift is worth taking notice of if you are running a business or looking to expand your current footprint. Traditional methods of growing your customer base are no longer viable, and smart business managers need to ensure their companies are nimble enough to adapt to new techniques.

An Overview of Working as a Graphic Designer

graphic-designer
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Graphic designing is undoubtedly a great career. There are various good reasons why it is popular and why you should also do it. Graphic designers are hugely in demand across a wide range of industries. As a graphic designer you will be asked to create an attention-grabbing billboards or film posters and clothing prints. Here is an overview of working as a graphic designer.

1: Job Duties

Your job duties might include designing eye-catching graphics for a variety of purposes, such as for a movie, a concert, a company, or an artist. You might be asked to design eye-catching posters and prints for advertising purposes. You might also be asked to design website and its content to attract target visitors. Your job duties may change from one project to another. The primary mediums where graphic design jobs are readily available include film, computer and print. You can either specialize in any of these mediums, or you can work in all of these. Today, there is a huge demand for graphic designers who can work with digital images. For digital images, your work would mainly involve a clear understanding of colors, fonts, illustrations, and layouts etc.

2: Who You Would Be Working For?

Graphic designers are in great demand in a wide variety of fields. As a graphic designer, you would be mainly working advertising agencies, product manufacturers, computer games firms, magazines and e-commerce business owners. For more :isshpath.com

3: What Should You Study to Work as a Graphic Designer?

In order to work as a graphic designer in a good company, you should acquire at least a bachelor degree from an accredited school or university. Some graphic designers choose to obtain a master’s degree or other post graduate qualification. But you don’t have to do graduate, because you can study at a community college as well as you can study online. It is very important to identify your specific goals before you choose a particular course. Some students only attend a simple training course and they are ready to work as professional graphic designer.  If you have a good training or education, you can easily find good jobs.

4: Earning Potential

The earning potential of working as a graphic designer is great. It is important to note that most graphic designers earn money on project to project basis, which means that there is no fixed salary. This is also applicable if you are working as a freelance graphic designer. This is mainly because you will be working on contractual basis with different clients that will be paying you a different amount for different projects that you will be doing for them. Overall, earning potential is great in graphic designing profession. Not only the earning potential, but also there is a great chance of career advancement if you keep up with the latest industry trends.
On the whole, working as a graphic designer can be fun and challenging, but also very rewarding. It gives many benefits, such as good income, job satisfaction, good career advancement opportunities, and peace of mind.