Posts by: Yasir Lodhi

Industrial oils operate in hard conditions of high temperatures, pressures, influence of air, wearing of metals, etc. These factors influence accelerated oil aging and loss of performance functions. A way to restore the purity of oil to the required values is oil purification with adsorbents. Adsorbent is a special...

Has it ever happened to you that you are surfing the web and you run into a website that has lots of reviews and testimonials from its customers? Have you ever asked yourself; does this really have an influence? Well my friend, this article is going to be focusing on just that as these testimonials are more important...

Call Centre Helper holds this annual award which recognizes the top global contact center technologies available.  Customer votes determine the winners.  Eureka Xchange was recognized for its co-creation and collaboration advantages. CallMiner’s online community (EngagementOptimization.com) is where one can access...

Have you been thinking about the possibility of utilizing chatbots in your business?  Perhaps you understand that bots would relieve the workload from contact center agents by helping answer customer questions and solving issues. The idea sounds great to many who do not have the slightest idea where to start. Below...

There may be many expert recommendations calling for businesses to move their contact centers to the cloud.  While they may be stressing the advantages it cloud offers, customers still have a lot of questions about whether it is truly the right transition for them to make. There may be some reasons why cloud is not...